Sales

For any questions about sales please email us on info@perkypants.com

Press

Have a media enquiry? Contact us on info@perkypants.com

Careers

Currently there are no positions available at Perky Pants, but have a look on our About page to meet the team and send your details through to info@perkypants.com so we can keep a record of you whilst we grow.

Free Delivery and Returns

We're so happy with our product you get free delivery and returns

Free Delivery

Our packaging is sent in recyclable and compostable pouches

How to return your purchase

If you want to return an item, you have 100 days from the date of purchase to send it back to us, as long as the item is unworn, unwashed and in the original condition they were sent to you.

To make the return it's incredibly easy all you have to do is fill in the returns form in your packet (if you can't find it click here to contact us to grab a new one) and simply attach the sticky pre-paid Royal Mail label found inside then put it in the post. No hidden fees or costs just send it back with the reason and we will either refund or exchange the item for you!

If you want to return it tracked or via a different method our address is:

Perky Pants, 16 Mill Street, Oakham, Rutland, LE15 6EA

FAQs

  • Do you provide tracking information?
  • How much does shipping cost?
  • Where do you ship too?
  • What is your returns policy?
  • How do you return an item?
  • What forms of payment do you accept?
  • How do I contact you?
  • I have a promo code - how do I use it?
  • How do I change or cancel my order?
  • Do your products contain latex?
  • Why do you not have a fly on the mens underwear?
  • How should I care for my Perky Pants?

Do you provide tracking information?

No - but we do offer free delivery and returns for the UK

How much does shipping cost?

Shipping and returns are completely free!

Where do you ship too?

Currently we only offer shipping within the UK.

What is your returns policy?

At Perky we are so confident you will love our pants we offer free returns for all purchases if the product is unworn, unwashed and in the orginal condition you received them.

How do you return an item?

In the packet your Perky Pants arrived in is a free returns label, simply attach this to the outside of the packaging and fill in the returns form inside, then simply post!

What forms of payment do you accept?

We accept all major credit cards, including American Express and other formats such as Apple Pay and PayPal.

How do I contact you?

FB – Perky Pants, Instagram @perkypantsuk, telephone – 01572 352 969, email info@perkypants.com

I have a promo code - how do I use it?

On check out there is a redeem gift card box, simply type it into here and the discount will be automatically applied!

How do I change or cancel my order?

Simply call us (01572 352 969) or email us (info@perkypants.com) to discuss changing or cancelling your order

Do your products contain latex?

Our pants themselves are latex free as the waistband is a blend of polyester, nylon, and lycra-elastane. While they may not contain latex itself, from what we know about allergies a reaction is still a possibility since the waistband contains these related products. However, you can still feel free to try out a pair and if there is any sort of reaction we can refund your first pair using our free returns service!

Why do you not have a fly on the mens underwear?

Perky Pants prides underwear focusing on clean lines and an unfussy silhouette. We maintain this simplicity throughout all of our designs and additional styles. Our men's styles (Boxer Brief, Trunk, and Brief) are flatlock stitched using the most comfortable technique in the industry. This gives each pair supreme comfort, support, and durability. However our Boxer does come with a single button fly!

How should I care for my Perky Pants?

Machine wash on COLD and DELICATE and tumble dry with low heat. Please do not iron, bleach, or dry clean. For best performance, please hand wash cold and lay flat to dry. This will help to protect the colour of the garment as well as the construction of the elastane in the waistband. When in doubt, follow the fabric care and content label on the garment.