Do you provide tracking information?
On our free shipping service no tracking is provided but it is sent out on first class delivery
How much does shipping cost?
Nothing, we provide free shipping and returns to make it as easy as possible for you.
Where do you ship to?
Currently we only offer shipping within the UK.
What is your returns policy?
At Perky we are so confident you will love our pants we offer free returns for all purchases if the product is unworn, unwashed and in the orginal condition you received them. All you need to do is contact our customer service team!
How do you return an item?
Simply contact our customer service to get the returns details.
What forms of payment do you accept?
We accept all major credit cards, including American express and other formats such as Apple pay and paypal.
How do I contact you?
FB – Perky Pants, Instagram @perkypantsuk, telephone – 01572 352 969, email email@example.com
I have a promo code, how do I use it?
On check out there is a redeem gift card box, simply type it into here and the discount will be automatically applied!
How do I change or cancel my order?
We process orders as quickly as possible, but we’ll do our best to accommodate any changes to your order. The best way to change or cancel an order is to call us at 01572 352 969 or email firstname.lastname@example.org
Do your products contain latex?
Our pants themselves are latex free as the waistband is a blend of polyester, nylon, and lycra-elastane. While they may not contain latex itself, from what we know about allergies a reaction is still a possibility since the waistband contains these related products. However, you can still feel free to try out a pair and if there is any sort of reaction we can refund your first pair using our free returns service!
How should I care for my Perky Pants?
Machine wash on COLD and DELICATE and tumble dry with low heat. Please do not iron, bleach, or dry clean. For best performance, please hand wash cold and lay flat to dry. This will help to protect the colour of the garment as well as the construction of the elastane in the waistband. When in doubt, follow the fabric care and content label on the garment.